Terms of Service

Last Updated: October 14, 2026

1. Introduction and Scope

These Terms of Service govern your access to and use of savrenelvaerye.com, including browsing product listings, submitting orders, making purchases, and using other features or services made available through the website.

Throughout these Terms, “we,” “our,” and “us” refer to the website and the party responsible for operating the services described here. “You” refers to any person who accesses or uses the website.

By using the website, you are expected to comply with these Terms, applicable laws, and reasonable rules governing lawful website use. Nothing in these Terms is intended to waive any rights or protections that cannot legally be waived.

These Terms should be read together with our applicable website policies, including our Shipping Policy, Order Cancellation Policy, Returns & Refunds Policy, Privacy Policy, Cookies Policy, Payment Methods information, and Legal Disclaimer. Where a specific policy explains a particular subject in greater detail, that policy provides the relevant operational information, subject to applicable law. These documents do not eliminate or limit any rights that applicable law requires us to respect.

We may revise these Terms when necessary to reflect changes in website operations, policies, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date when appropriate. Changes will apply as permitted by applicable law. Updates will not retroactively remove rights that have already accrued or alter an existing transaction where doing so would be unlawful.

2. User Accounts and Responsibilities

2.1 Account Information

If account registration or account-related features are available on the website, you are responsible for providing accurate, complete, and current information and updating it when necessary.

You should take reasonable steps to protect any account credentials associated with your use of the website. To the extent permitted by applicable law, you may be responsible for activities conducted through your account where those activities result from your actions, your failure to take reasonable precautions, or other circumstances for which you are legally responsible.

If you believe that your account or account information has been accessed or used without authorization, please contact us using the information provided below.

An account is not represented as a requirement for every purchase. Any account-related requirements will depend on the features and procedures actually made available on the website.

2.2 Acceptable Use

When accessing or using the website, you agree not to:

  • Use the website for fraudulent, unlawful, or otherwise prohibited activities.

  • Submit false, misleading, or unauthorized order or payment information.

  • Attempt to gain unauthorized access to website systems, accounts, or information.

  • Interfere with the website's operation, security, or availability.

  • Introduce malicious code or engage in conduct intended to damage, disrupt, or compromise website functionality.

  • Misuse website content or intellectual property in violation of applicable law or the rights of others.

We may take reasonable and proportionate action when there is a legitimate basis to believe that an account or website activity violates these Terms, creates a security risk, or involves unlawful conduct. Depending on the circumstances, action may include restricting access, suspending an affected account feature, or taking other appropriate steps. Any action will remain subject to applicable law and relevant consumer rights.

2.3 Website Availability and Responsibility

We aim to make the website and its available features reasonably accessible, but uninterrupted or error-free operation cannot be guaranteed. Technical problems, maintenance, security concerns, or circumstances outside our reasonable control may affect availability.

Nothing in these Terms excludes responsibility for matters that cannot lawfully be excluded or limits any applicable statutory rights or remedies.

3. Products, Inventory, and Pricing

3.1 Product Information

We offer furniture in categories that include Restaurant Furniture, Bar Furniture, and Office Furniture. Product pages may include photographs, descriptions, dimensions, materials, specifications, colors, and other information intended to help you make an informed purchasing decision.

Although we make reasonable efforts to present product information clearly, variations may occur between displayed images and actual products. Differences in screen settings, lighting, photography, production details, or other factors may affect how colors, textures, finishes, and other characteristics appear.

You should review the available product descriptions, dimensions, specifications, and other relevant details before placing an order. These general limitations do not excuse a failure to provide goods as described where applicable law requires otherwise.

3.2 Availability and Inventory

Product availability may change. A product displayed on the website is not necessarily guaranteed to remain available until an order has been accepted.

If a product becomes unavailable or an inventory issue is identified after an order is submitted, we will review the situation and handle the order in accordance with applicable law and the circumstances of the transaction. We will not rely on a general inventory statement to disregard rights associated with an accepted order.

3.3 Prices and Product Information

Prices and product information are displayed on the website and may be updated from time to time. The price and terms applicable to a particular purchase will be determined through the order process and subject to applicable law.

If an apparent pricing or product-information error is identified, we may need to investigate and contact you regarding the affected order. Any correction, adjustment, or proposed cancellation will be handled in accordance with applicable law and the circumstances of the transaction. These Terms do not give us an unrestricted right to change the agreed price or cancel an accepted order without a lawful basis.

Applicable shipping charges and the treatment of taxes are described in the Shipping Policy and at the relevant stage of checkout.

4. Orders and Payments

4.1 Placing an Order

Before submitting an order, you should review the selected products, quantities, prices, shipping charges, delivery address, and other information requested during checkout. You are responsible for ensuring that the information you provide is accurate and complete.

Submitting an order is a request to purchase the selected products. An automated acknowledgment or order-received message may confirm that your request has been received, but it does not necessarily establish that the order has been accepted. Order acceptance will depend on the applicable order process and communications provided to you.

We may need to review an order for availability, payment status, address information, suspected fraud, or apparent errors. Any decision to decline, adjust, or cancel an order must be handled consistently with applicable law and any rights that have arisen from the transaction.

4.2 Payment Methods

Payment must be completed using the payment options actually displayed and available during checkout. Our Payment Methods information lists the following card brands:

  • Visa

  • Mastercard

  • JCB

  • Discover

  • American Express

  • Diners Club

The availability and successful processing of a particular card may depend on the checkout options, card issuer, payment authorization, and other applicable processing requirements. Listing a card brand does not guarantee that every card transaction will be approved.

You must provide accurate payment information and have the authority to use the selected payment method. If a payment is declined or its status is unclear, review the information entered and contact your card issuer or our customer service team as appropriate.

Do not send full payment card numbers, card security codes, passwords, or other sensitive authentication credentials by ordinary email or telephone.

4.3 Payment and Order Changes

Order processing, payment authorization, shipment, and order acceptance are separate stages and should not be treated as interchangeable.

If you need to change or cancel an order, contact us as soon as possible. Whether a request can be completed depends on the order's actual fulfillment and shipping status and the applicable Order Cancellation Policy.

Any refund resulting from an approved cancellation or eligible return will be handled under the relevant policy. The time required for funds to appear in your account may depend on the original payment method and the relevant financial institution or payment service provider.

5. Shipping Policy

5.1 Shipping Area and Fees

We ship to destinations within the United States. Standard shipping fees are based on the order amount as follows:

  • Orders totaling less than $81.70 are charged a standard shipping fee of $6.30.

  • Orders totaling $81.70 or more qualify for free standard shipping.

Shipping charges and applicable order details should be reviewed during checkout. These rates apply as described in our Shipping Policy and remain subject to applicable law.

5.2 Processing and Estimated Transit Times

Order processing generally takes 1–5 business days.

Orders submitted before 6:00 PM local time begin the processing workflow on the same day. Orders submitted after 6:00 PM, or during holidays, begin processing on the next business day. Beginning processing does not guarantee that an order will ship that day.

After shipment, estimated transit time is 6–9 business days. This is an estimated shipping period, not a guarantee of delivery and not the total time from order placement. Actual delivery may vary depending on the destination, carrier operations, weather, peak shipping periods, and other circumstances.

Available shipping carriers may include DHL, UPS, and DHL Express, depending on the order, destination, and actual shipping arrangements.

5.3 Tracking, Taxes, and Customs

Once valid tracking information is available, you may use the provided tracking details to check the shipment's status.

Our Shipping Policy explains the applicable treatment of taxes and customs-related matters. Relevant taxes are included in product prices as described in that policy, and logistics providers handle applicable customs-clearance arrangements for the shipping service. These statements do not expand the shipping area beyond the United States or create a guarantee concerning circumstances outside the described arrangements.

5.4 Shipping Problems

If your order is delayed, arrives damaged, appears to be lost, or requires an address correction, contact us promptly with your order number and the relevant details. Address changes may not be possible once an order has entered shipment or carrier processing.

For further information about processing times, delivery estimates, tracking, shipping fees, delays, damaged shipments, lost packages, and address changes, please review our [Shipping Policy].

6. Order Cancellation Policy

6.1 Requests Before Shipment

You may request cancellation of an order that has not yet shipped. A cancellation request is not automatically approved; we will review the request based on the order's actual fulfillment and shipping status and the applicable policy.

An order that has begun processing is not necessarily an order that has shipped. Eligibility for cancellation is determined according to the status of the order when the request is received and reviewed.

If an eligible, unshipped order is approved for cancellation, a full refund will be issued in accordance with our Order Cancellation Policy. No cancellation fee is charged for an approved cancellation of an eligible unshipped order under that policy.

6.2 Requests After Shipment

Orders that have already shipped generally cannot be cancelled directly. If you receive a shipped order and no longer wish to keep it, you may request a return under our Returns & Refunds Policy, subject to the applicable conditions.

6.3 How to Request a Cancellation

To request cancellation, contact us at service@savrenelvaerye.com or call +1 (361) 372-6084.

Please provide your order number, a clear cancellation request, and any order or payment information reasonably necessary to verify the request. Do not provide full card numbers, security codes, passwords, or other sensitive authentication information by email or telephone.

We will review your request and communicate the outcome. An approved cancellation, initiation of a refund, and receipt of funds in your account are separate steps. Although an approved refund will be initiated in accordance with the applicable policy, the time it takes to appear in your account may depend on your payment method and financial institution.

For the complete requirements and procedures, please review our [Order Cancellation Policy].

7. Returns, Refunds, and Exchanges

7.1 Return Eligibility

Our general return policy allows you to submit a return request within 40 days after receiving your order, subject to the eligibility requirements in our Returns & Refunds Policy and applicable law.

Returned products should generally be in reasonable condition, with included accessories and original packaging where applicable. Reasonable inspection of a product does not automatically make a return ineligible. The condition of the item and the circumstances of the request will be reviewed under the applicable policy.

7.2 Return Requests and Labels

To request a return, contact us with your order number, the reason for the request, and photographs or other supporting information when relevant. We will review the request and, if approved, provide return instructions.

Where applicable under our policy, we will provide an electronic return label for you to download and print and attach to the return package before shipping it according to the instructions provided.

For approved returns arising from a product quality issue, shipping damage, or an incorrect item, reasonable return shipping costs are covered by us in accordance with the policy, and no return handling fee is charged. For returns based on personal preference or other non-product-related reasons, responsibility for the original delivery charge, return shipping costs, or any other permitted and previously disclosed charges will be determined under the policy and applicable law.

7.3 Refunds

After a returned product has been received and inspected, refunds are generally initiated within 1–5 business days, in accordance with the applicable policy. Refunds are returned to the original payment method unless applicable law or the relevant circumstances require otherwise.

Initiating a refund does not mean the funds will appear immediately. The time needed for the funds to reach your account may vary depending on the financial institution, card issuer, or payment service provider.

The amount of any refund will depend on the circumstances of the return and the applicable policy. We will not impose undisclosed or unsupported deductions in violation of applicable law.

7.4 Exchanges

We do not currently offer product exchanges. If you wish to obtain a different product, you may request an eligible return and place a new order after the return and refund process has been completed, subject to availability and the terms applicable to the new purchase.

An order that has already shipped should be handled through the return process rather than treated as a direct cancellation.

For complete eligibility requirements, return procedures, shipping-cost rules, and refund information, please review our [Returns & Refunds Policy].

8. Privacy and Data Protection

We handle personal information in accordance with applicable privacy laws and our Privacy Policy.

Depending on your interaction with the website and the information necessary for the relevant activity, personal information may be used for purposes described in our Privacy Policy, such as processing orders, providing customer support, arranging delivery, maintaining website security, and administering website services.

The collection, use, disclosure, retention, and protection of personal information, as well as any rights available to you, are governed by the applicable provisions of our Privacy Policy and relevant law. The information collected and the choices available to you may depend on the features you use, your location, and applicable legal requirements.

Cookies and similar technologies, where used, are addressed in our Cookies Policy. Their use and any available controls are subject to the actual website features and applicable requirements.

Nothing in these Terms is intended to reduce privacy rights or protections that applicable law provides. For details about personal information and your available choices, please consult our Privacy Policy and Cookies Policy.

9. Disputes and Governing Law

9.1 Contacting Us About a Dispute

If you have a concern involving an order, a purchase, your use of the website, or these Terms, we encourage you to contact us first so that we can understand the issue and explore a reasonable resolution.

You may reach us using the contact information below. When contacting us about an order, please include your order number and a description of the concern, while avoiding the transmission of sensitive payment credentials.

9.2 Applicable Law and Legal Rights

Any dispute concerning the website, a transaction, or these Terms will be addressed in accordance with applicable law. The governing law, jurisdiction, and procedures applicable to a particular dispute may depend on the relevant facts and legal requirements.

No specific state's law, court location, exclusive jurisdiction, mandatory arbitration procedure, or waiver of class proceedings is established by this section. Any such arrangement would require appropriate review and confirmation before being included as a binding term.

Nothing in these Terms prevents you from exercising a consumer right, pursuing a remedy, or bringing a claim where permitted by applicable law. These Terms do not exclude or limit any liability, warranty, remedy, or protection that cannot legally be excluded or limited.

Contact Information

For questions about these Terms, product information, orders, payments, shipping, cancellations, returns, refunds, or other website matters, please contact us using the details below.

Website: savrenelvaerye.com

Email: service@savrenelvaerye.com

Phone: +1 (361) 372-6084

Address: 103 County Road 349, Mathis TX 78368, United States

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM

Shipping Area: United States

We appreciate your interest in our products and your use of our website.